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FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

How long does it take for you to analyze finished items and inform us of the yarn used? What do you charge for this service?

For accurate material analysis, we normally send the fabric sample or yarn sample to professional organization or laboratory to analyze the material inside, so please kindly noted the charge is decided by the third party.

Do you charge for samples?

Each sample item under 0.5kgs for free. The express fee is paid by the receiver.

How quickly can you provide samples?

1 day if it is in stock, otherwise it depends on quantity and item.

How is your Research and Development unit organized?

JIAYI has own R&D team which is consists of professors from famous universities and experts in this industry. We often attend the textile seminar, world-wide yarn expo and fashion show fair to obtain the latest information in order to keep the pace with the trend, which further offers our clients the competitive selling edge.

Are you capable of providing Certificates of Origin and/or Certificate of Conformance?

Yes.

Do you have Standard Operating Procedures for Non Conforming Yarns?

Testing reports from authoritative laboratory like SGS, INTERTEK. We never send the defective products to our customers. Our factory has its own quality standard system for yarns, which are generally divided into level AAA, AA, A, and B.
As for the level B products that do not meet the standard, we will leave it as a defective product for sale.

Should a quality issue arrive, how soon could you be on site to help with the issue?

We have never received any quality complaint so far. Only the yarn is not suitable for the production of certain products, which depends on the specific situation, and generally the quality and suitability will be confirmed in the sample stage.
If there is any quality issue, you can send the yarns back to China. Corresponding compensation will be made if it is our responsibility.

How much surge( upside) capacity do you have?

Our production capacity is around 2,500 tons, which refers to conventional raw white DTY YARN while other functional nylon yarns are not included.

What is your capacity related to the yarn you have quoted?

Our production raw white DTY YARN is 2000 tons per month, other functional nylon yarns 150-200 tons per month on an average.

Do you offer volume rebates?

A discount can be negotiated.

Do you offer expedited lead times? Would there be an upcharge in price?

It can be negotiated; moreover if you are a quality customer, we are willing to shorten the delivery time with no extra charge.

How many weeks supply are you willing to have in stock to meet our demands?

For long-term customers, if you want to keep inventory, then you need to pay the deposit firstly.

What are your standard lead times?

It depends on your order quantity and order item.

Do you have a Minimum Order Quantity?

It depends on items you order, if you order regular item we produce, there is no MOQ required. But for cost-saving sake, you are advised to re-consider your order quantity when it is too small.
If it is customized production item, we require MOQ. For example, graphene nylon yarn we require 1 ton MOQ.

Under what circumstances might prices change?

Normally we note Price Validation period when sending quotations;
Exchange rate changes;
Raw material price fluctuates;
Chinese export policy reform.

Incoterm

FOB Fuzhou Port and CIF LA.

What are payment terms? 30%/70%T/T, L/C at sight

Others can be negotiated.

How do you handle order cancelations? ( Order Cancellation term)

Normally we sign the formal contract after all details are confirmed. Our regular payment term is 30% deposit after signing the contract, 70% payment against the B/L copy. So in fact the order comes into effect when the deposit arrives in our bank account. If the buyer cancels the order after the deposit then we shall have the right to disposal the goods accordingly.

Please include relevant certifications and licenses

GB/T19001-2000 idt ISO 9001:2000;
OEKO TEXT;
SGS (for our functional yarns);
INTERTEK (for our functional yarns).

Provide a brief overview of your company, its history, and how long it has been in business

FUJIAN JIAYI CHEMICAL FIBER CO., LTD. was established in 1999, for 20 years JIAYI has been specialized in nylon conventional and functional yarn development and manufacture.  JIAYI is located in FUJIAN CHANGLE CITY which is a well-known lace zone with the convenient transportation accesses.

JIAYI has the first-rate production machine and equipment: 14 production lines of ITALIAN RPR and BAMARG, which partly ensure the stable and high quality of our nylon yarn.

JIAYI has the strict and scientific management from the workshop to company inner management. 6S not only helps organizations promote efficient working environments but also establishes a sustainable culture of safety.

JIAYI has exclusive R&D team which is consists of professors from famous universities and experts in the textile industry. We often attend the textile seminar, world-wild yarn expos and fashion show fairs to obtain the latest information in order to keep the pace with the trend, which further offers our clients the competitive selling edge over others.